Luminary MedSpa
HIPAA-compliant POS in 6 weeks
Luminary needed a checkout system that could talk to their EHR, enforce role-based access, and handle complex membership packages—without a multi-year implementation.
6 wk
to production
100%
HIPAA audit pass rate
3×
faster checkout
The Challenge
Luminary's existing POS stored patient names alongside transaction records in a non-encrypted flat-file database—a finding that nearly failed their annual HIPAA audit. They also needed to sell and track complex membership bundles (e.g., 10-session Botox packages) that no off-the-shelf POS supported without expensive custom modules.
The Solution
Using NoPOS's role-based customer-profile API, Luminary built a checkout layer where front-desk staff see only first name and account balance, while licensed practitioners can access full treatment history. Membership packages are modeled as subscription products with configurable session drawdown. Payment tokenization lives entirely in NoPOS, keeping PHI off Luminary's servers.
Results
- Passed HIPAA technical-safeguards audit with zero findings in their first post-migration review.
- Average checkout time fell from 4 minutes to 90 seconds after staff stopped toggling between two screens.
- Membership package renewals automated via NoPOS subscription webhooks, reducing front-desk manual work by 12 hours per week.
- Integration with their Jane App EHR completed in 2 days using the NoPOS customer-profile sync endpoint.
Our auditor looked at the role separation in the API logs and immediately said 'this is what HIPAA technical safeguards should look like.' We were done in 6 weeks.
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