Kitchen Display System: Get Tickets Off the Printer and Onto Screens

Paper tickets get lost, get greasy, and get fired out of order. A Kitchen Display System puts every ticket on screens — routed to the right station, timed from fire to bump, and recallable when the expo asks what just left the pass.

Route each item to its station, automatically

• Send grill items to grill, fry to fry, and drinks to the bar from a single fired order.
• Keep modifiers pinned to the line item so the station sees "no onions" without asking the expo.
• Hold second courses until the table is ready instead of firing the whole ticket at once.

Time tickets from fire to bump

• Start a visible timer the moment each ticket fires so the expo sees what's aging.
• Flag tickets that cross your target window before the guest notices the wait.
• Bump completed tickets off the screen and keep a recallable history for remakes and disputes.

Survive the dinner rush without the rail

1. Fire test tickets during prep to confirm every station screen is online before doors open.
2. Route overflow to a backup screen when one station goes down mid-service — no reprinting, no shouting.
3. Reconcile bumped tickets against closed tabs at end of night, then archive the day's rail.

Use Swagger UI or OpenAPI for the current station-routing, ticket-fire, and bump-recall request shapes.